Oracle currently Provides 3 Social CRM Applications:-
Oracle Sales Prospector
Oracle Sales Campaigns
Oracle Sales Library
Oracle Sales Prospector: Offers Insight on what to sell next based on analysis of buying patterns of customers with similiar attributes
Oracle Sales Campaigns: Empower Sales Representatives to create sophisticated html campaigns in email and track the results of their campaigns
Oracle Sales Library :- Provides a shared library to facilitate finding and sharing of sales content
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